Open Access
American Research Journal of Computer Science and Information Technology
ISSN (Online): 2572-2921
DOI: 10.46568/arjcsit
Enhancing Customer Account Security by Eliminating the Use of Security Questions
Principal Security Consultant, Vistra, USA.
Raoul Hira, “Enhancing Customer Account Security by Eliminating the Use of Security Questions”, American
Research Journal of Computer Science and Information Technology, Vol 7, no. 1, 2024, pp. 58-62.
Copyright © 2024 Raoul Hira, This is an open access article distributed under the Creative Com
Abstract
Eliminating the use of security questions and answers as an authentication or password recovery method has become
an important step in improving the security of client accounts. Traditional security questions and answers based on user
knowledge are criticized because of their vulnerability to guessing, social engineering attacks, or past security breaches.
Such threats undermine their reliability as a means of protecting account access. Instead, modern approaches such as
biometric authentication, multi-factor authentication (MFA), and password-free methods, including Magic Link, offer
a higher level of security, reducing the risks of account compromise. The implementation of these methods requires a
careful and step-by-step approach to minimize risks and increase the stability of security systems in the face of ever
increasing threats and technological changes.
