American Research Journal of Business and Management

M. Ahsin Sidqi, Asep Hemawan, Zainal

This study examines the influence of innovation strategies and the role of learning organization to the performance of PLN business units. The dimensions of innovation strategy are (1) entrepreneurial leadership, (2) process innovation (3) service innovation and (4) learning organization as mediation to improve business unit performance. Business units of PT. The questionnaire consisted of 42 questions of choice with five Likert scales and one open question for analysing the 5 latent variables of the study. Data processing using SPSS 19 and SEM with software application LISREL Version 8.8. The findings of this research is the role of learning organization and entrepreneurial leadership to innovation is a source of knowledge and new capabilities and can produce more quality and sustainable innovation that will ultimately improve business unit performance. This study also proves the positive effect of sustainable innovation strategies will improve performance. Proven business unit performance is influenced by itself or together by innovation factor of entrepreneurial leadership, process innovation, service innovation and mediated with learning organization. Variable learning organization has the most dominant influence on performance. This study shows that positively improving the effectiveness of innovation strategies and learning organization will result in improved performance.

Dihin Septyanto, Yuswar Z. Basri, Tatik Mariyanti

This study aims to analyze the influence of attitude factor, subjective norm, behavior control, religiosity, religious events and influence of profit maximization factor to behavior through intention of Muslim investor to invest sharia product in capital market. The benefits of this research will be a basic model for issuers in developing syariah financial instruments as well as for regulators as a basis for developing or improving sharia products in the capital market significantly. This research includes both explanatory and qualitative. The population in this study is Muslim investors who invest in sharia products in the stock market in Indonesia Stock Exchange (BEI). The sample in this research is as many as 253respondents of Muslim investors who invest in sharia products in the capital market. This research uses data analysis method using SmartPLS software version 2.0.m. PLS (Partial Least Square) is a variance-based structural equation analysis (SEM) that can simultaneously perform testing of measurement models as well as testing structural models. The results of this study indicate that the factors of influence investor behavior are attitudes / morals, subjective norms / intention, behavior control, religiosity, religious events, and profit maximization. The result of coefficient of determination (R-Square) shows that the ability of Attitude / Abandonment variable, Subjective Norm / Intention, Behavioral Control, Religiosity, Religious Event, and profit maximization in explaining Intention of Investor to invest in syariah capital market is 0.8390 or 83.90%, which means that the other variable opportunity in explaining variable Intensi investor investing in sharia capital market is 16.10%. Variable intention in explaining the behavior of investors investing in sharia capital market has a coefficient of determination of 0.7106 or equal to 71.06%. This means that other variable opportunities in explaining investor behavior invest in sharia capital market is equal to 28,94%. The results of this study can be taken into consideration for the parties concerned for the relevant parties such as the Indonesia Stock Exchange, Bapepam, MUI and other related institutions to further socialize investments in Islamic capital markets in accordance with Islamic teachings. This socialization can be through lecture materials of ustadz/ experts conducted in certain communities, such as campus, offices, and recitation.

Darnus Djaya, Farida Jasfar, Hamdy Hady

The aim of this study was to examine the direct and indirect effects of health care service quality, hospital image, economic experience, word of mouth (WOM) communication through seeing patients. In addition, the role of patients as mediators and their relational consequences will also be tested.The model proposed in this study was tested using Structural Equation Model (SEM). Data were collected from a sample of 302 patients Badan Penyelenggara Jaminan Sosial (BPJS members), questionnaires about experience, which were experienced directly by the research target.This research found that the image of the hospital, economic experience, and the perception of the patients had a direct impact on WOM communication. While the quality of health services must be mediated by the perception of patients to influence WOM communication or must be arranged simultaneously with the hospital image, economic experience, and patient perceptions. Therefore hospital management must carry out the quality of hospital services along with managing the hospital image and applying the concept of economic experience so as to build patient perceptions and ultimately create WOM communication in patients.

Zainal Berlian

The most important thing in an organization is how an organization is managed well, including the readiness of human resources to deal with changes that occur so quickly. Competence will be very influential on job satisfaction and organizational commitment both in the short and long term, therefore to achieve the vision and mission that the organization has established, the organization must be able to create job satisfaction and organizational commitment. This research was conducted on lecturers who taught at private universities in Palembang as many as 254 respondents from undergraduate and postgraduate education who had five years of experience as lecturers. There is a positive influence between competency on job satisfaction and organizational commitment, meaning that to create job satisfaction and organizational commitment in an organization, competencies are needed in accordance with the field of work. Therefore the suggestion in this study is to improve the competence of lecturers who teach, either through additional education or further education which can create job satisfaction and organizational commitment both in the short and long term. the managerial implication is that the university must be able to provide a budget to improve job satisfaction and organizational commitment through efforts to improve the competence of teaching lecturers.

Heni Mularsih1, dan Lerbin Aritonang2

The research conducted in this paper is a previous follow-up study. This study was conducted on 1000 female students at 10 universities in the Kopertis III Region. The purpose of this study was to examine the nomological validity of service quality, namely by using engagement. These two variables are measured by a Likert scale and their validity and reliability are tested. Nomologic validity alone is tested by correlation and regression analysis. From the results of the analysis and testing, it was found that the nomologic validity was tested empirically.

Michael Jacobs, Jr.1 

It is well known in the term structure literature that the normal and log-normal distribution models are not consistent across high and low interest rate regimes, which creates challenges for building models to measure and manage interest rate risk. In this paper we outline a tractable approach to solving this problem based upon the theory of Black (1995), which utilizes an “inverse-call transformation” methodology to derive “shadow rates” as underlying drivers of observed yields, that have been shown in the literature to be more appropriate than the standard models for the purposes forecasting and risk management with respect to interest rate sensitive portfolios. We extend the literature by calibrating optimal shadow rates, modeling them in a multivariate dynamic conditional correlation (DCC) framework and applying the results to an interest rate risk management exercise, thereby providing a useful risk management tool for both banks and their prudential supervisors. We conclude that our mixture of normal and log-normal distributions model, utilizing optimally calibrated shadow rates as drivers, produces the most reasonable set of simulated 1 year rate distributions from the fitted DCC model as compared to the normal or log-normal model. 

Dr. V.Suganya

Services are the main ingredient in purchase or utilisation of goods. More so, organisations involved in services have to gather up their resources in providing with the best possible output / service to the society. Electricity services in India are a publicly owned institution, which have been spreading its wings form the urban down to the rural areas. Though it has been known for its credibility, it has certain bottlenecks, which hinder its effective functioning. The current paper discusses these bottlenecks and also provides a way out. The paper is conceptual in nature. 

Marilou A. Maderazo, DBA1, Aaron Paul M. Pineda, DHRM2

The researchers has conducted this study in order to analyze the preparedness of the e-waste management by the Bahrain Public Commission. The Bahrain Public Commission is a government organization which overlooks the protection of marine and environment in the Kingdom of Bahrain. All over Bahrain different colored boxes are kept for glass waste, paper waste and electronics waste. The same procedure is applied in the companies. The problem encountered is that not many people follow the waste management effectively. This may be due to lack of awareness which lead on recommendations for awareness program among the general public, hold training programs or awareness campaigns across the country. The E-waste management system in the Kingdom of Bahrain is in its early stage of development it needs many steps toward the EMS in the developed countries and a strong bases for legislation enforcements. It was recommended that the region may develop an e-waste management system, a national framework for the management of e-waste, like awareness, education and involve the whole community, starting pilot plans on sorting and collection of electronic wastes, including take back plans and plans for repair recycling and refurbishment, provision of a strong regulatory environment. 

Pankaj Mohan Prasad1, S.K.Pokhriyal(PhD)2

The paper is an exploration of a novel concept to reduce the mechanistic dependency of the Human(Personnel)involved in the routine jobs of refinery demand assessment and scheduling operations. It highlights the importance of scheduling and the factors for an optimal job. The paper identifies and incorporates the Human Factors and derives a mechanism in a model based analysis to understand and optimize the productivity output , in the scheduling operations, and better and efficient way of achieving company objectives.